Post by account_disabled on Dec 3, 2023 1:50:18 GMT -5
By selecting the most appropriate category, the request will be immediately forwarded to the most qualified operator to respond to that type of report as quickly as possible . The process of opening a ticket is simple and intuitive. The customer will simply have to: Access your reserved area Click on “Request Assistance” Choose the category that best represents the subject of your report Describe your request and send it Our Customer Service receives tickets from Monday to .
Friday and usually responds to Special Data requests within 4 working hours. The new search functionality The page features a convenient search field that helps the customer identify the right category from which to send their request for assistance. By typing a search keyword, only the categories relating to the topic entered will appear on the page. Choosing the right category is of fundamental importance to reduce waiting times : the request will in fact be immediately.
forwarded to the most qualified operator to respond to that type of problem. All requests just one click away For greater control on the status of the requests forwarded, it is possible to consult at any time the history of the requests sent and taken care of by our Customer Service simply by clicking on "Report requests for assistance" Assistance request reports From the page it is possible to check the status of recent requests, retrieve the history of processed questions and consult all the responses received from Customer Care.
Friday and usually responds to Special Data requests within 4 working hours. The new search functionality The page features a convenient search field that helps the customer identify the right category from which to send their request for assistance. By typing a search keyword, only the categories relating to the topic entered will appear on the page. Choosing the right category is of fundamental importance to reduce waiting times : the request will in fact be immediately.
forwarded to the most qualified operator to respond to that type of problem. All requests just one click away For greater control on the status of the requests forwarded, it is possible to consult at any time the history of the requests sent and taken care of by our Customer Service simply by clicking on "Report requests for assistance" Assistance request reports From the page it is possible to check the status of recent requests, retrieve the history of processed questions and consult all the responses received from Customer Care.
